The best e-bike rental experience in Ottawa! Highly recommend for quality and service.

Alex T.

★★★★★

Ottawa Ebike Rental, Sales & Service: Your Trusted Partner in Cycling, we have proudly served our community for over six years, providing not just top-quality bikes but also dedicated sales and service that riders can rely on. Throughout our years of operation, one significant trend has come to our attention: many customers purchase bikes online from lesser-known brands and models, often overlooking essential details about quality and service. While these bikes may initially seem like a bargain, the reality is often quite different. Once these bikes break down or require repairs, the owners bring them to us for assistance. We are always ready to help, guiding our clients to obtain the necessary parts for their bikes and offering to install them. However, despite our efforts, we often find ourselves giving the same advice as they leave the shop: "Good luck! There’s a 90% chance you may be disappointed with your purchase. At Ottawa eBike Rental, Sales & Service, we believe that cycling should be a pleasurable experience, not one filled with frustration due to a poor investment. This is why we’ve made a commitment to sell only the best bikes on the market, ensuring that our customers are investing in quality rather than just a good deal. We work hard to ensure that all parts for the bikes we sell are readily available within a week—not over a year. This commitment to quality parts translates into a better riding experience and fewer headaches down the road. Educating Our Customers We don’t just sell bikes; we also educate our customers. We emphasize the importance of proper battery and brake maintenance since 90% of future repairs stem from neglect or improper care. Our aim is to empower our clients with the knowledge they need to keep their bikes in top condition. Part of our dedication to customer satisfaction is ensuring that every bike receives an annual check-up. This routine maintenance, especially every spring, is our number one priority. It not only helps to extend the lifespan of the bike but also guarantees a safer and more enjoyable riding experience. At Ottawa eBike Rental, Sales & Service, we derive great satisfaction from seeing our customers ride with confidence, knowing their bike is reliable and well-cared for. We invite you to visit us at our shop, whether you’re looking to purchase a new bike or in need of a repair. Experience the difference that comes with quality products and exceptional customer service—because at Ottawa eBike Rental, Sales & Service, it’s more than just a bike; it’s your riding journey